Upload your audience

Target ads to your audience by uploading your customer list.

Download a template below → fill in your customer list → upload it with your details

How to prepare your CSV

Upload a CSV file with one row per customer. Include at least one main identifier (email or phone) — adding more fields improves Meta match rates. Meta recommends lists of 1,000+ customers when possible.

Required identifiers
Include at least one of these columns. Both are recommended for a better match rate.
ColumnWhat it isFormattingExample
emailCustomer email addressOne email per cell. Any standard email format is accepted.elizabetho@fb.com
phoneMobile or landline used to match people on Meta.Must include a country code (e.g. +64), with or without spaces or punctuation.+64 9 889 5622
Optional fields
These are optional but help Meta match more people from your list.
ColumnWhat it isFormattingExample
first_nameFirst name of the customer.Full first name or initial, with or without accents.Elizabeth
last_nameSurname of the customer.Full last name, with or without accents or hyphens.Olsen
country_codeCountry where the customer lives.ISO two-letter country code (e.g. NZ, US, GB, AU).NZ
regionState, province, county, or region.Full name or abbreviated state code.Auckland
cityTown or city name.Full city name.Upper Hutt
post_codePostal or ZIP code.Local format is fine (e.g. 1010, SW1A 1AA, 01310-200).1010
dobFull date of birth for matching.Common formats such as MM/DD/YYYY or DD/MM/YYYY.10/21/1968
year_of_birthBirth year only, if you do not have a full date of birth.Four-digit year (YYYY).1968
genderOptional demographic identifier.Use "F" for female or "M" for male.F
ageCurrent age as a number.Numeric value only.57
Download a template
Start with a blank CSV with the correct headers or use our example file with sample rows.
Upload your audience
Enter your contact details associated with your Kepla account and upload your completed CSV. Make sure the headers match the template and every customer has one email or phone.